Expert Travel Planning & Corporate Travel Management

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Terms of Service

1. Agreement to Terms

By accessing and using the services of Insight Travel Pros, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Service Description

Insight Travel Pros provides professional travel planning and management services including but not limited to corporate travel management, leisure travel planning, group bookings, and travel consultation services.

3. Booking and Payment Terms

All travel bookings are subject to availability and confirmation. Payment terms vary by service type and will be clearly communicated at the time of booking. Cancellation policies apply as per individual booking terms.

4. Client Responsibilities

Clients are responsible for providing accurate information, maintaining valid travel documents, and adhering to all applicable travel regulations and requirements.

5. Limitation of Liability

Insight Travel Pros acts as an intermediary between clients and travel suppliers. Our liability is limited to the service fees paid, and we are not responsible for supplier failures or travel disruptions beyond our control.

6. Privacy and Data Protection

We are committed to protecting your personal information in accordance with our Privacy Policy and applicable data protection regulations including GDPR.

7. Modification of Terms

These terms may be updated periodically. Continued use of our services constitutes acceptance of any modifications.

Last Updated: January 2024

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Privacy Policy

1. Information We Collect

We collect personal information necessary to provide travel services including names, contact details, travel preferences, and payment information. We also collect usage data to improve our services.

2. How We Use Your Information

• To provide and manage travel services
• To communicate about bookings and travel updates
• To process payments and maintain records
• To improve our services and customer experience
• To comply with legal and regulatory requirements

3. Information Sharing

We share information with travel suppliers (airlines, hotels, etc.) as necessary to fulfill bookings. We do not sell personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

Under GDPR and other applicable laws, you have rights including access, rectification, erasure, portability, and objection to processing of your personal data.

6. Data Retention

We retain personal information for as long as necessary to provide services and comply with legal obligations, typically 7 years for financial records.

7. Contact Information

For privacy-related questions, contact our Data Protection Officer at [email protected]

Last Updated: January 2024

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Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze website usage.

2. Types of Cookies We Use

• Essential Cookies: Necessary for website functionality and security
• Performance Cookies: Help us analyze website usage and improve performance
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with consent)

3. Cookie Management

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

4. Third-Party Cookies

We may use third-party services that set cookies for analytics and marketing purposes, subject to their own privacy policies.

5. Consent Management

We obtain your consent for non-essential cookies through our cookie banner. You can withdraw consent at any time through your browser settings.

6. Updates to Cookie Policy

This policy may be updated to reflect changes in our cookie usage or legal requirements.

Last Updated: January 2024

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GDPR Compliance

1. Our Commitment to GDPR

Insight Travel Pros is committed to full compliance with the General Data Protection Regulation (GDPR) and protecting the privacy rights of all individuals.

2. Legal Basis for Processing

• Contract Performance: Processing necessary for travel service delivery
• Legitimate Interest: Business communications and service improvement
• Consent: Marketing communications and optional services
• Legal Obligation: Compliance with travel and financial regulations

3. Your GDPR Rights

• Right of Access: Request information about your personal data
• Right of Rectification: Correct inaccurate personal data
• Right of Erasure: Request deletion of personal data
• Right of Portability: Receive your data in a portable format
• Right to Object: Object to certain types of processing
• Right to Restrict: Limit how we process your data

4. Data Protection Officer

Our Data Protection Officer can be contacted at: [email protected] for all privacy-related inquiries and rights requests.

5. Data Transfers

When transferring data outside the EU, we ensure appropriate safeguards are in place including adequacy decisions and standard contractual clauses.

6. Breach Notification

We have procedures in place to detect, report, and investigate personal data breaches in accordance with GDPR requirements.

7. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe your rights have been violated.

Last Updated: January 2024

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DMCA Policy

1. Copyright Respect

Insight Travel Pros respects the intellectual property rights of others and expects users to do the same. We comply with the Digital Millennium Copyright Act (DMCA).

2. Reporting Copyright Infringement

If you believe your copyrighted work has been used inappropriately on our website, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location
• Your contact information
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

3. Designated Agent

DMCA notices should be sent to:
Email: [email protected]
Address: 425 Park Avenue, Suite 2100, New York, NY 10022, USA

4. Counter-Notification

If you believe content was removed in error, you may submit a counter-notification with appropriate documentation and sworn statements.

5. Repeat Infringers

We maintain a policy of terminating access for users who are repeat copyright infringers.

6. Good Faith

Please ensure all DMCA notices are submitted in good faith. False claims may result in legal liability.

Last Updated: January 2024